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FAQ

​How Do I Place An Order?:

Please send an email to info@scottcreekfarm.com to place an order. An invoice will then be sent, which can be paid using paypal, debit or credit. For faster check out, please include the items sku number. 

 

 

Shipping:

Flat rate shipping is my preferred method and I will do my best to combine all items and give you the lowest shipping cost. Items typically ship out in 1-3 business days but this cannot be guaranteed at all times. Please contact me on the status of your order.

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​Secure Ordering & Payment Options:

All payments are processed through Paypal Services and your information will never be shared with other parties. Please contact me if you need another payment option or need to work out a payment plan.

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Returns & Refunds:

Refunds are not issued on handmade or used items. New items can be returned within 7 days of delivery and shipped back within 14 days. Items must be in the same condition that they were received and return shipping paid by the buyer.

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